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CX Hero Resources
The Final Rose: Win Customer Hearts
Top Brands' Secrets to Customer Love in the Age of AI
Great CX leaders aspire to impact their employees' lives positively. Use these curated resources — including guides, assessments, and more — to empower your CX team for sustained satisfaction and success.
Turn your customer service agents into heroes of your brand
Learn more
Check out this CX leader's guide to building and maintaining a support center.
Uncover the motivations, challenges, and opportunities empowering the modern customer service team.
Use this assessment tool to gauge how well you're performing as a CX leader in creating a supportive workplace culture.
Preparing your Customer Service Team for Seasonal Peaks
Unlocking the true power of your customer service heroes
Unleash the true power of your customer service heroes.
Identify potential signs of burnout on your customer service team and learn tips to address and prevent it.
Select the right technology and increase customer agent responsiveness.
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