Why Our Place switched to Gladly

Discover how Our Place transformed their customer service experience with Gladly

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Why Our Place chose Gladly for conversation-centric customer service

Imagine using customer inquiries not only to improve your service but also to enhance your products.

Learn why Our Place, the makers of the viral Always Pan, made the switch to Gladly’s customer service platform, and discover how their team achieved success.

Watch the on-demand webinar to hear from Morgan Horowitz, Director of Customer Experience at Our Place, and Andy Knosp, VP of Product Marketing at Gladly, as they share insights on the impact of this transition.

Watch today to learn

How Gladly’s unique focus on conversations over tickets enhances team workflows and boosts efficiency across support operations

The most-used features that streamline customer service, from real-time dashboards to quick, automated responses with Gladly’s Answers

How Our Place leverages Gladly’s seamless Shopify integration to provide personalized support and empower their team to solve issues more effectively

Featured speakers

Morgan Horowitz

Morgan Horowitz

Director of Customer Experience, Our Place