Looking to switch from Zendesk to Gladly?

Framebridge shares the key advantages they have seen since making the switch to Gladly.

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How Framebridge boosted efficiency and cut onboarding time with Gladly

Change can be challenging, but not with Gladly. In their first quarter after switching from Zendesk to Gladly, Framebridge experienced a 20% increase in agent efficiency and a 60% reduction in new agent onboarding time — cutting it down from a full day to just two hours. Watch the on-demand webinar to see how Gladly can help your business achieve similar results.

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The key factors that led Framebridge to switch from Zendesk to Gladly for better customer support

How the transition to Gladly impacted Framebridge’s agents, from improved workflows to a faster onboarding process

The specific benefits that set Gladly apart, helping Framebridge achieve a 20% boost in efficiency and faster onboarding times

Featured speakers

Hailey Ellsworth

Manager of Customer Experience, Framebridge

Andy Knosp

Andy Knosp

VP of Product Marketing, Gladly

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