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Learn the key trends, customer experience strategies, and adaptability skills that will define the future of retail
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Is a retail rebirth on the horizon? Absolutely. With the world in flux, there's a massive opportunity for change, and those who adapt will lead the way in retail’s transformation. The silver lining is that adversity often sparks innovation. Join Phillip Jackson and Brian Lange of Future Commerce, Rebecca Boxall of Native Shoes, and Joseph Ansanelli of Gladly as they share insights from our retail leader survey to uncover what’s next for the industry.
The key trends and innovations that will shape the future of retail, and how businesses can prepare for the industry’s next major transformation
Why delivering exceptional customer experiences will be the cornerstone of retail success, and how brands can prioritize meaningful engagement to drive loyalty and growth
Why agility is crucial, and strategies on how to adapt quickly to changes in the market to set yourself apart from the competition
CEO, Gladly
Co-Founder, Future Commerce
VP, Marketing, Channels & Customer Experience, Native Shoes