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Doing More With Less — Scaling Your Support Team Without Scaling Cost

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How to Improve Customer Service with Fewer Resources

Brands today are walking a tightrope of having to grow the business while being asked to do so with less budget and resources.

How can teams effectively scale operations without scaling costs, and how can they maintain a level of connection and personalization with customers as they do it?

This panel of CX experts will share how they’re able to increase efficiency without growing costs by consolidating their tech stack and streamlining their team.

Watch Today to Learn

Innovative approaches to scaling customer support while keeping costs low and efficiency high

How customer service teams maintain meaningful customer interactions even as they scale operations

How consolidating your tech stack can streamline operations and create a more efficient, integrated approach to customer service

Featured Speakers

John McCahan

Vice President of Customer Care, FTD

Christina Sheehan

Associate Director, Crate & Barrel

Simas Tamosaitis

Director of Sales and Services, SelectBlinds

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