Doing more with less — Scaling your support team without scaling costs

Brands today are walking a tightrope of having to grow the business while being asked to do so with less budget and resources.

How can teams effectively scale operations without scaling costs, and how can they maintain a level of connection and personalization with customers as they do it?

This panel of CX experts will share how they’re able to increase efficiency without growing costs by consolidating their tech stack and streamlining their team.