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People-Centric Customer Service in the Age of AI

Learn about the new era of CX, which uses AI and human support to foster stronger loyalty.

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Blending AI and Human Support to Foster Unmatched Customer Loyalty

A new era of customer experience is upon us — one that utilizes both AI and human support to deliver personalized experiences that foster stronger customer loyalty.

In his Gladly Connect Live 2024 keynote, Joseph Ansanelli, CEO of Gladly, shares exciting product updates, previews our roadmap, and discusses how to tap into the combined power of people and technology to deliver radically personal customer service.

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Why fostering deep customer loyalty is critical for long-term success in the current market

How AI enhances the capabilities of support teams, creating faster, more personalized experiences that strengthen customer relationships

Gladly’s exciting new product updates and what’s ahead for 2024, including features designed to drive loyalty and elevate CX

Featured Speakers

Joseph Ansanelli

CEO, Gladly

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