X
How we help
Why Gladly
Drive Revenue
Enhance Efficiency
Decrease Costs
What makes us unique
Customer at the center
Best of AI and people
Customer service AI
All in a lifelong conversation
Compare Gladly
Zendesk
Salesforce
Genesys
Gorgias
Kustomer
Freshdesk
See How Gladly Works
Request a Demo
Products
Product Overview
Customers at the Center
People Match®
Payments
Personalized Self-service
IVR
Support Hero Experience
Customer Profile
Conversation Timeline
Answers
Task Management
All Channels Built-in
Voice
Email
SMS
Live Chat
Social Media
Insights
Liveboards
Insight Builder
QA Insights
Real-time CSAT Feedback
A-Z Directory
Custom Integrations
Featured Integrations
Shopify
Medallia Agent Connect
Klaviyo
Most Popular
Agyle Time
Big Commerce
Magento
Featured Customers
Deckers
Tory Burch
Breeze
Ulta
All Customer Success Stories
Radically Personal Podcast
Episodes
Learn
Blog
Podcast
Reports and Guides
Events and Webinars
Grow
Learning
Community
Help Docs
Mentorship
Connect
Gladly Connect Live
AI-powered customer service without compromises
Perfectly balance efficiency and the human touch
Radically Personal and BARK
Unleashing AI to Scale Customer Service Happiness
Customer Experience
CX Hero Resources
The Final Rose: Win Customer Hearts
Top Brands' Secrets to Customer Love in the Age of AI
February 01, 2024
Unlocking the true power of your customer service heroes
Share
Delivering the service and experience your customers want and expect now is more important than ever. Brands need to make their customers feel known and valued while giving agents the tools they need to make the shopping process seamless. Download this guide to learn why so many brands have migrated to a modern customer service platform and why equipping your heroes with the right tools can make all the difference.
Get your copy of the free guide
Uncover the motivations, challenges, and opportunities empowering the modern customer service team.
Find the best platform for you, your business, and your customers.
Why brands are leaving outdated, ticket-centered systems in the dust
Thank you for subscribing to the Gladly blog.