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January 14, 2025

5 CX benchmarks to live (and grow) by

Benchmark your customer support team’s performance against 150+ leading brands

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Real metrics from real Gladly customers

Access real performance data from Gladly customers who are setting industry standards. No fluff — just results like Birdies' 88% first call resolution rate and Bonafide's 65-hour weekly time savings. Plus, get actionable strategies to elevate your CX team's performance.

See how you stack up against top support teams

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