April 2, 2025
Using Instagram to drive revenue alongside a great support experience
Learn how a channel-independent social support commerce strategy can generate huge returns.
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Maximize your brand's impact on Instagram
Shoppers are turning to Instagram to discover and buy your products, with 70% of consumers finding new items on the platform. But are you fully tapping into its potential? Read our latest handbook to learn how Instagram is transforming the customer experience and how you can make the most of it.
Instagram on the Gladly customer service platform
Be where your customers are and be ready to help on the most popular social commerce platform.
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Writing the modern customer service platform RFP
Find the best platform for you, your business, and your customers.
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People-centered vs. ticket-centered support
Why brands are leaving outdated, ticket-centered systems in the dust
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