How The Yes Built the Best Shopping Experience in Fashion
Featuring Julie Bornstein
Co-founder and CEO at The Yes
In this Gladly podcast episode, join founder & CEO of The Yes, Julie Borstein, as she shares the story of her brand’s rise to become the best recommendation engine in fashion, plus how customer service fits her mission to always make the answer, "yes."
Hear how years spent innovating at brands like Nordstrom and Sephora guided Bornstein's lifelong passion to create the best personalized shopping experiences.
"It's all about how you get to the yes and make the customer happy. That is a deep belief of mine"
Julie Bornstein
Co-founder and CEO, The Yes
About the host
With a proven track record of building companies that don’t settle for the status quo, Gladly CEO and co-founder Joseph Ansanelli is reinventing customer service to put people back at the heart of it. Joseph is also a Partner at Greylock, focused on investing in enterprise applications.
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