Shiphero
ShipHero is a leading fulfillment and shipping platform designed to help ecommerce businesses streamline their operations. From inventory management and order tracking to warehouse automation and fast shipping solutions, ShipHero offers comprehensive tools to optimize the end-to-end logistics process.
Get StartedWith this integration, customers can instantly access real-time shipping status, tracking details, and shipment dates without contacting an agent — giving them the answers they need, right when they need them.
Quick resolutions
Harness the power of AI to give customers instant answers about shipping status, tracking details, and shipment dates. Delivering real-time information enhances customer satisfaction while streamlining the support experience.
Optimized agent productivity
Automating routine inquiries like "Where is my order?" frees your agents to focus on more complex, high-value tasks requiring expertise. This enhances agent efficiency and ensures that your team can dedicate their time to delivering exceptional customer experiences.
24/7 availability
Leverage AI to give customers real-time access to order information anytime, even outside of business hours. Whether it’s late at night or during peak seasons, AI allows your customers to get the help they need when convenient, increasing accessibility and fostering trust in your brand.
