3 Long-Term Strategies to Grow Shopify Revenue in 2025

Every detail matters in ecommerce, from your storefront design to the final checkout. Shopify has earned its position as a leading solution by offering robust customization options that let brands create branded, frictionless experiences. For all the business owners looking to maximize their Shopify revenue, here are three proven long-term strategies that help grow Shopify revenue.
1. Optimize Your Shopify Marketplace Management
Running a Shopify marketplace means constant multitasking — from catalog updates to inventory management. While these tasks are essential, they can drain your time and resources. The right tools transform these daily operations from tedious tasks into smooth, automated workflows.
Key strategy: Your customer service team needs live inventory and product data to run your marketplace efficiently. When they have instant access to accurate information, they can serve customers better and move inventory faster. When agents can confidently answer product questions, check stock levels, and handle order modifications, they become an extension of your sales team.
This is where a platform like Gladly transforms your operations:
Agents get real-time access to Shopify inventory and product data without switching systems
Customer interactions are enriched with purchase history and product preferences
Order modifications, refunds, and cancellations are handled efficiently within one platform, with an upcoming Shopify app integration that will enable AI-powered automatic order modifications without agent involvement
Multiple Shopify marketplace instances can be managed across different regions
2. Master Multichannel Integration and Sales
These days, to grow your business, you need to sell across Amazon, Etsy, and other platforms. While juggling multiple channels might sound tricky, Shopify's integrated tools bring everything under one roof, making it much more manageable.
Key strategy: Use Shopify's multichannel integrations to maintain consistent product listings and inventory across platforms.
Enhanced with tools like Gladly's Conversation Timeline, your agents can:
Access complete customer interaction history across all channels
Jump in to help during checkout or resolve issues after purchase
Use Shopify customer data to make conversations personal
Handle support in one place instead of tabbing between systems
3. Transform Customer Service into a Revenue Driver
While traditional growth strategies often focus on marketing campaigns and SEO, the path to sustained profitability is leveraging your existing customer base through upselling, cross-selling, and positive word-of-mouth.
Customer service plays an important role in this strategy by engaging customers throughout their journey. Modern tools like Gladly help by:
Embedding real-time chat support on checkout and thank you pages
Using AI-powered features to automate common requests
Providing agents with detailed customer shopping habits and preferences
Enabling personalized conversations that drive sales
Advanced feature spotlight: Gladly's People Match® uses Shopify data points like spending history and cart value to connect customers with the most suitable agents, while Insight Builder helps track the revenue impact of customer service interactions.
Supercharge Your Shopify Future
Shopping habits keep evolving, and Shopify stays ahead by giving merchants powerful tools to shape every customer interaction. Your 2025 success hinges on choosing tech that keeps you organized and your service stellar.
Mix Shopify's platform with Gladly's advanced support tools, and you'll build a standout service experience that turns casual shoppers into devoted fans and boosts your bottom line.
Want to see how top Shopify brands are crushing it with better efficiency and happier customers? Let's talk about transforming your support into a growth engine.

Recommended Blogs

5 Benefits of Delivering an Omnichannel Customer Service Experience
Use omnichannel customer service to establish brand loyalty

How to Increase Ecommerce Revenue With a Contact Center
To increase ecommerce revenue, look no further than your own contact center. Use these 3 strategies from Gladly to unlock their earning potential.

Stop Choosing Between Cost and Quality — Gladly Lets You Have Both
Gladly offers a solution to the customer service crisis, combining AI and live agents.